“If only they knew how hard we worked on this solution, they’d all be on board.“If they were only paying better attention, they’d see how much easier this will make their lives.”.“Why are they rejecting this improvement? Don’t they know how much it’s going to help them?”.I can recall too many after-action conversations among team members that included comments such as: Why did these technically solid solutions fail to meet their potential? Frequently, it was because the larger community simply would not embrace them. The reason I got into Organizational Change Management (OCM) in the first place was because I’d seen too many IT platform implementations and projects that should have been successful crash and burn – or in some cases limp across the finish line. Even the best solutions can fail spectacularly without Organizational Change Management
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